Go back iconGo back
Arca Logo

Arca

Arca Payments Company Limited is a leading B2B Nigerian financial technology company specializing in providing INNOVATIVE PAYMENT SOLUTIONS for businesses. Established to enhance financial transactions, Arca offers a comprehensive range of services including:

  • Retail Payment Solutions: Assisting businesses in accepting payments IN-STORE, ONLINE, and ON THE GO.
  • Switching Infrastructure: Facilitating SEAMLESS PAYMENTS between banks and other financial institutions.
  • Disbursement Services: Enabling BULK PAYMENTS to multiple beneficiaries efficiently.
  • ArcaPay: A robust financial product for merchants to ACCEPT ELECTRONIC PAYMENTS.
  • Terminal Management System: Managing POS TERMINALS and merchants to ensure smooth operations.

First Business Developer Intern then, Product Manager | March 2023 - October 2023

During my tenure at Arca, I undertook key responsibilities that contributed significantly to the company's growth and success:

  • Market Research: Identifying POTENTIAL MARKETS and CUSTOMER SEGMENTS.
  • Competitive Analysis: Understanding the COMPETITIVE LANDSCAPE and identifying new opportunities.
  • Sales Pitching: Effectively COMMUNICATING the company's VALUE PROPOSITION to potential clients.
  • Product/Service Development: Identifying new products or services to meet market needs.
  • Client Relationship Management: Building and maintaining STRONG RELATIONSHIPS with clients.
  • Revenue Generation: Achieving SALES TARGETS and INCREASING REVENUE.

(Voluntarily took up these responsibilities upon identifying a need.)

Through managing client relationships, I identified a MAJOR MARKET GAP. I took the INITIATIVE to address this gap by persuading the CTO to allocate resources to my project. I managed a team comprising a Product Designer, a Frontend Developer, and a Backend Developer, while personally handling analytics. Despite team members being engaged with other projects, I successfully led this initiative with the support of a senior designer and interns.

Key Achievements

  • Spearheaded Development of Card Management System (CMS): Developed a CMS that streamlined card issuance, account management, transaction processing, and reporting functionalities. This effort resulted in a 30% REDUCTION IN TIME TO MARKET for our clients and a 10% INCREASE IN COMPANY REVENUE (equivalent to N5 million).
  • Developed Data Dashboards: Created real-time dashboards using Microsoft Excel and Power BI, providing insights into card usage patterns and customer behavior, enabling TARGETED MARKETING STRATEGIES and IMPROVED CUSTOMER RETENTION.
  • Competitor Analysis and Research: Conducted thorough analysis and research, ensuring the company maintained COMPETITIVE RELEVANCE and achieved a 100% RETENTION RATE.

Skills Acquired

  • Market Research
  • Identifying Potential Markets and Customer Segments
  • Competitive Analysis
  • Understanding the Competitive Landscape
  • Sales Pitching
  • Communicating Value Proposition
  • Product/Service Development
  • Identifying Market Needs
  • Client Relationship Management
  • Revenue Generation
  • Initiative and Leadership
  • Project Management
  • Team Management
  • Analytical Skills
  • Card Management System Development
  • Customer Retention Improvement
  • Resource Allocation
  • Collaboration with Product Designer, Frontend Developer, and Backend Developer
  • Stakeholder Alignment
Go back iconBack to home